A worldwide, hardbound conversation for the kids (also available in paperback)

Lots of months ago I - along with 237 other writers from 15 countries - contributed an essay to the book “Age of Conversation 2″. Since then, I’ve been squirming in my chair like a hyperactive five-year old waiting for it come come out. Well! This week it’s here, and is available for purchase at Lulu.com.

Here’s Lulu’s description of what we made:

This book is a daring challenge to the business community. Gone are the top-down, command and control messages that held sway through the 20th Century. In are a raft of new techniques that start with listening, responding and action that set the scene for a continuing and evolving dialog about brands, experience, business and community.

Like the first Age of Conversation, all proceeds go to Variety Children’s Charity. So when you buy, you’re also doing a good thing.

Enormous props to Drew McLellan and Gavin Heaton for orchestrating this whole thing and putting up with all of our nonsense.

Here’s a list of every author you can expect to love in the latest AofC:

A Adrian Ho, Aki Spicer, Alex Henault, Amy Jussel, Andrew Odom, Andy Nulman, Andy Sernovitz, Andy Whitlock, Angela Maiers, Ann Handley, Anna Farmery, Armando Alves, Arun Rajagopal, Asi Sharabi

B Becky Carroll, Becky McCray, Bernie Scheffler, Bill Gammell, Bob LeDrew, Brad Shorr, Brandon Murphy, Branislav Peric, Brent Dixon, Brett Macfarlane, Brian Reich

C C.C. Chapman, Cam Beck, Casper Willer, Cathleen Rittereiser, Cathryn Hrudicka, Cedric Giorgi, Charles Sipe, Chris Kieff, Chris Cree, Chris Wilson, Christina Kerley (CK), C.B. Whittemore, Chris Brown, Connie Bensen, Connie Reece, Corentin Monot, Craig Wilson

D Daniel Honigman, Dan Schawbel, Dan Sitter, Daria Radota Rasmussen, Darren Herman, Dave Davison, David Armano, David Berkowitz, David Koopmans, David Meerman Scott, David Petherick, David Reich, David Weinfeld, David Zinger, Deanna Gernert, Deborah Brown, Dennis Price, Derrick Kwa, Dino Demopoulos, Doug Haslam, Doug Meacham, Doug Mitchell, Douglas Hanna, Douglas Karr, Drew McLellan, Duane Brown, Dustin Jacobsen, Dylan Viner

E Ed Brenegar, Ed Cotton, Efrain Mendicuti, Ellen Weber, Eric Peterson, Eric Nehrlich, Ernie Mosteller

F Faris Yakob, Fernanda Romano, Francis Anderson

G G Kofi Annan, Gareth Kay, Gary Cohen, Gaurav Mishra, Gavin Heaton, Geert Desager, George Jenkins, G.L. Hoffman, Gianandrea Facchini, Gordon Whitehead, Greg Verdino, Gretel Going & Kathryn Fleming

H Hillel Cooperman, Hugh Weber

J J. Erik Potter, James Gordon-Macintosh, Jamey Shiels, Jasmin Tragas, Jason Oke, Jay Ehret, Jeanne Dininni, Jeff De Cagna, Jeff Gwynne & Todd Cabral, Jeff Noble, Jeff Wallace, Jennifer Warwick, Jenny Meade, Jeremy Fuksa, Jeremy Heilpern, Jeroen Verkroost, Jessica Hagy, Joanna Young, Joe Pulizzi, John Herrington, John Moore, John Rosen, John Todor, Jon Burg, Jon Swanson, Jonathan Trenn, Jordan Behan, Julie Fleischer, Justin Foster

K Karl Turley, Kate Trgovac, Katie Chatfield, Katie Konrath, Kenny Lauer, Keri Willenborg, Kevin Jessop, Kristin Gorski

L Lewis Green, Lois Kelly, Lori Magno, Louise Manning, Luc Debaisieux

M Mario Vellandi, Mark Blair, Mark Earls, Mark Goren, Mark Hancock, Mark Lewis, Mark McGuinness, Matt Dickman, Matt J. McDonald, Matt Moore, Michael Karnjanaprakorn, Michelle Lamar, Mike Arauz, Mike McAllen, Mike Sansone, Mitch Joel

N Neil Perkin, Nettie Hartsock, Nick Rice

O Oleksandr Skorokhod, Ozgur Alaz

P Paul Chaney, Paul Hebert, Paul Isakson, Paul McEnany, Paul Tedesco, Paul Williams, Pet Campbell, Pete Deutschman, Peter Corbett, Phil Gerbyshak, Phil Lewis, Phil Soden, Piet Wulleman

R Rachel Steiner, Reginald Adkins, Richard Huntington, Rishi Desai, Robert Hruzek, Roberta Rosenberg, Robyn McMaster, Roger von Oech, Rohit Bhargava, Ron Shevlin, Ryan Barrett, Ryan Karpeles, Ryan Rasmussen

S Sam Huleatt, Sandy Renshaw, Scott Goodson, Scott Monty, Scott Townsend, Scott White, Sean Howard, Sean Scott, Seni Thomas, Seth Gaffney, Shama Hyder, Sheila Scarborough, Sheryl Steadman, Simon Payn, Sonia Simone, Spike Jones, Sreeraj Menon, Stanley Johnson, Stephen Collins, Stephen Landau, Stephen Smith, Steve Bannister, Steve Hardy, Steve Portigal, Steve Roesler, Steven Verbruggen, Steve Woodruff, Sue Edworthy, Susan Bird, Susan Gunelius, Susan Heywood

T Tammy Lenski, Terrell Meek, Thomas Clifford, Thomas Knoll, Tim Brunelle, Tim Connor, Tim Jackson, Tim Mannveille, Tim Tyler, Timothy Johnson, Tinu Abayomi-Paul, Toby Bloomberg, Todd Andrlik, Troy Rutter, Troy Worman

U Uwe Hook

V Valeria Maltoni, Vandana Ahuja, Vanessa DiMauro, Veronique Rabuteau

W Wayne Buckhanan, William Azaroff

Y Yves Van Landeghem

Free copy of “The Word of Mouth Manual: Volume II”

Just caught sight of this on ChangeThis:

The creator of BzzAgent, co-founder of WOMMA (Word of Mouth Marketing Association) and author of The Grapevine, Dave has a new book out. It is entitled The Word Of Mouth Manual: Volume II, and in a rather unorthodox move, he has decided to self-publish it. The physical edition costs $45.00, but he is offering a digital edition to you free of charge.

If you’d like a copy, simply click here to download the PDF edition.

If you’d like a copy of the physical edition, you can find that here.

I’ve only scanned it so far, but it looks like a great read. Also, Seth B. Minkin did the illustrations for this book, and I love them. Enjoy.

Social Networks Are / Social Networks Aren’t

(Originally posted on Open Source CU)

I thought it’d be nice to start the week off with a rant inspired by three things:

  1. Jim Bruene’s recent post about the scrappy usage (his word: ‘anemic’) of financial apps in Facebook.
  2. My disagreement with this quote from the CUES Nexus blog (sorry, Lisa):

    If you want to reach Gen Y, why not be where they are? The more than 68 million Facebook users (many of them young people) spend an average of 20 minutes a day on the site. And about 250,000 new users sign on every day. Some CUs are already there, waiting to greet them.

  3. That there are still high-fives given for corporate MySpace pages.

Social networks…

Are Not:

Real estate. If you look at online communities as an opportunity to park your caboose and head people off at the pass, you’re missing the point. Go buy a TV spot, pop up or newspaper ad – stick to the proven, tried and true methods of interrupting and annoying people.

To brands who treat conversations like billboards: you’re not just old marketers, you’re also posers. (And I should note that I’m not talking about Lisa here at all.)

There are 140 Facebook apps added every day. This is Noise 2.0. The apps that are the most successful are those that help Facebook users do what they came to Facebook to do rather than react to the fact that they happen to be there. More on that in a second.

Are:

Communities. If you bust in on that without immersing, participating, understanding, you are a door to door salesman. If you show up, you and your toothy grin, you’d better be adding value to the community by helping them interact, grow, and have a deeper connection with each other (that’s why they’re all there in the first place). The Cluetrain Manifesto said communites are groups “of people who care about each other more than they should.” And each community/platform is unique, but also interwoven. Engaging the Facebook community looks different from engaging the Second Life community looks different from engaging the Twitter community.

For Example:

Why is Facebook’s iLike so successful (361,568 daily active users, $15.8 million in funding…for a Facebook app)? Because people use Facebook to communicate themselves, learn about and connect with people. iLike enables that and, as a result, enhances Facebook for its users.

This is shown across the board in the numbers too. According to Adanomics data (made sense of by Asi Sharabi) the most widely used apps (44%) are “Identity Formation / Social Comparison.”

Why do I think Fiserve’s MyMoney will not succeed as it is right now? Because, frankly, who cares that you can access your account within Facebook? It is not that difficult or time consuming to open a new window or tab and get to my online banking login. Thank you for saving me three clicks, but until MyMoney brings more to the table I’d rather keep my applications clean.

What if you could use MyMoney to visualize your progress as you saved for a vacation, a new toy, or the secret to time travel. What if a few trusted friends and I could use Facebook’s social tools to build a cross-FI collective overdraft protection account that auto transfers cash in a time of need, notifies each person on the account, and in doing so: 1) saves me fees and 2) builds in the obligation to replace that money as soon as I can?

By the same token, Financially Fun Island™ (not a real thing, but almost a real thing) in Second Life will, at best, attract a lot of industry insiders who are interested in this “innovative new tactic.” But the citizens have better things to do than go to your island and play money games. They’re building an active economy. However, a financial institution that offers home, land, and small business loans in Second Life for Second Life is enriching the in-world experience…not just capitalizing on it.

I’d much rather be enabled than greeted.

Alright, that’s all I’ve got. You can yell at me now.

Miller High Life’s ad about lame Super Bowl ads

I want to hang out with this guy:

David Armano was right on in calling this “The Best (and Cheapest) SuperBowl Ad.”

Last day to co-author/pick a topic for Age of Conversation 2.0

Last year, marketing bloggers Drew McLellen and Gavin Heaton brought 100 marketing bloggers under one book called “The Age of Conversation.” They’re doing it again, and you can help. Today is the last day to sign up as an author of The Age of Conversation 2.0.

If you want to contribute or vote on the topic, click here and get in touch with Drew.

Now’s the specific call-out time. I’d love to see contributions from: Trey Reeme, William Azaroff, Shari Storm, Tim McAlpine, Terrell Meek, and Ron Shevlin.

Ron wrote in the first Age of Conversation, and just because I enjoyed it a lot, here’s a piece from his chapter, “Behavioral Conversations” - -

To succeed in the Age of Conversation, it’s not sufficient for marketers to engage customers in verbal conversations on social networking sites. Instead, they must develop a new marketing competency — a sense-and-respond competency — to sense consumer needs and intentions based on their behavior, and to respond with appropriate advice, guidance and offers. And in a broader sense, this capability is about understanding trends and directions about the customer community based on their collective actions and behaviors.

I’m excited to be contributing to the second book. You can order the first book here. All proceeds go to Variety – The Children’s Charity.

Creating Something New

Last November I had a couple of friends who participated in National Novel Writing Month. Their goal? To write a 175-page (around 50,000 word) novel in 30 days. The idea is to fight creativity’s worst enemy, self-editing:

By forcing yourself to write so intensely, you are giving yourself permission to make mistakes. To forgo the endless tweaking and editing and just create. To build without tearing down. (nanowrimo.org)

I wanted to participate, but didn’t care to write a novel. So I made up my own version - National Album Writing Month. The goal was to attack my bent towards self-editing, jump-start my songwriting, and write 9 songs in a month.

Here is one of the songs I wrote last November. It’s about some good friends of mine (the lyrics are here):



I ended up writing 6 songs, so I didn’t quite hit my goal, but it definitely got me back into song-writing (it had been over a year since I’d written) so I’m calling it a win.

I’d love to hear your feedback, and would love even more to hear music from other songwriters who might have stumbled onto this post.

Four Free eBooks on Viral Marketing and Social Media

The Valley PR Blog posted a list yesterday of good free reading on new marketing. Enjoy:

(See the original post at the Valley PR Blog’s “4 Useful PR & Marketing eBooks”)

Hey Whipple, Squeeze This Again

I just learned that Luke Sullivan’s sassy and invaluable book on advertising, “Hey Whipple, Squeeze This,” has been re-released with added content.

This third addition covers all of the original material, but Sullivan has also added chapters for online, guerilla, and direct marketing.

I own a copy of the last edition, but I’m probably going to have to pick up this latest version.

Click here to order it on Amazon.

Conversation is about people, not platforms

If you haven’t yet read Dave Armano’s BusinessWeek article, “It’s the Conversation Economy, Stupid,” kindly stop what you’re doing, take the phone off the hook, give the kids some Benedryl, and do so.Here’s a taste:

One of the engines that is driving “2.0” growth is the fact that communities are forming around popular social platforms such as YouTube, Facebook, Flickr, Ning, Twitter—the list goes on and on. These platforms facilitate conversation. Conversation leads to relationships and relationships lead to affinity.

Brand affinity, as companies such as Harley-Davidson (HOG) have proven, often drives communities to form around them. This is why anyone who plays a role in branding needs to become a conversation architect. Marketers, businesses, and designers must have an intimate understanding of how these platforms are evolving and influencing human behavior. There has to be an in-depth understanding of why some us of love to incorporate these services in our digital lives.

I like that Armano emphasizes people over platforms. It’s very easy to get caught up in technological possibilities while not paying due diligence to the conversations you’re working to incite. Each social media platform enables conversation in a very specific way, and none of them work independently.

As a business, before blogging or Twittering or Yelping or any of these other verbs that didn’t exist a few years ago, don’t stop with the knowledge that these create dialogue. Understand how and why as well.

Five marketing blogs I love

Seth Godin’s blog

If you’re in communication or business, you’ve probably heard of guru Seth Godin. He’s one of the most influential marketers and entrepreneurs today. He coined the phrase permission marketing, and all he asks of businesses is that they think small and be remarkable.

Subscribe to the RSS feed here:
http://feeds.feedburner.com/typepad/sethsmainblog

Futurelab’s Marketing & Strategy Innovation Blog

Futurelab is a communication consultancy based in Europe (plus one office in Shanghai). Their focuses are strategy, innovation, marketing and design.

Their blog aggregates some of the most brilliant minds on the scene – including Guy Kawasaki, MIT Advertising Lab’s Ilya Vedrashko, and Experience Designer Dave Armano, to name a few.

Subscribe to the RSS feed here:
http://feeds.feedburner.com/Futurelab

iMedia Connection

Okay, this isn’t exactly a blog, but I’m including it anyway. It is a must-read for anyone in interactive marketing (and nowadays, that should be most marketers).

Topics include: new media, behavioral marketing, SEO, marketing channels, and measuring success.

Subscribe to the full content RSS feed here:
http://feeds.feedburner.com/ImediaConnectionAll

If the full content feed is overwhelming, subscribe only to specific topics here:
http://www.imediaconnection.com/global/rss.asp

Marketing ROI: Whims from Ron Shevlin

Ron spent nine years as a Research Director and Principal Analyst at Forrester Research, which means he’s much smarter than you are. Ron’s insights are poignant, sometimes sassy, and rich with direct application.

He provides serious takeaway for all marketers, but is especially relevant for those in financial services.

Subscribe to the RSS feed here:
http://marketingroi.wordpress.com/feed/

Creating Passionate Users

I can’t say enough about this blog. Kathy Sierra and company regularly blow me away with in-depth and occasionally hilarious discussion of consumer experience, marketing and business.

This blog will tickle your brain, and you’ll like it.

Subscribe to the RSS feed here:
http://headrush.typepad.com/creating_passionate_users/index.rdf

Want more?

Every week The Viral Garden puts out a list of The Top 25 Marketing Blogs according to Alexa ranking (which is the blogosphere’s popularity contest). If you’re on the prowl for great content, kick it off there.

What marketing blogs do you love?

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