Fill’r up

Great interactive design quote from SXSWi -

“I was at Microsoft for a long time and I watched them continue to pack features into products that nobody wanted.

In fact, they packed so many in that they innovated by hiding a lot of the features so you weren’t so confused about them.”

It’s from Jamie Monberg’s panel, “Interactive Beyond the Screen: Branding in Four Dimensions.” Download the full session mp3 here. The quote is at about 37:20 into it.

On a related note, Rube Goldberg’s “Self-Operating Napkin:”

(image credit: Wikipedia)

Itching and tripping your way into a purposeful product

As a punk kid working for myself, I often ask myself “Hmm, self…how can I make more money, but do less work?” “Hmm, self…how can I contribute to the greater good by making people’s lives easier?”

For many people, the answer is to create a successful product. And while I still think my Hot Jacolate™ is a pivotal concept, I have a ways to go.

Here are two product development tips I’d do well to keep in mind:

Design for yourself.

Jason Fried, Founder & CEO of 37signals, described their product development process like this:

We start by designing software to solve our own problems. We scratch our own itch.

We recognize our problems aren’t unique. Other people can benefit from the way we solve our problems. So we turn our software into products and put them into the marketplace.

A good read on product development via “itch-scratching” is David Vinjamuri’s Accidental Branding. He explains how entrepreneurs - including J. Peterman, Craig of Craigslist, and Gary Erickson, creator of the Clif bar - created incredibly successful products by solving their own problem first, and building on the solution. (Stay tuned for a legit review of this book.)

Fail, and fail fast.

Jim Coudal of Coudal Partners (and officemates to 37signals), explains:

Not every idea is going to work. Know that going in. Ideas tend to follow the path of least resistance and more often than not that path is the one where you find yourself talking an idea to death, by getting hung up on the “what ifs.” So you need to actively push ideas out and embrace failure. Fail spectacularly whenever possible.

For small businesses, shifting from client-work to a worthwhile product can mean the difference between running a hamster wheel and forward progression. The difference between maintaining and flourishing. And, as it turns out, the first step to that creative spark is to get annoyed.

So, what’s the pain in your day-to-day’s can right now?

What marketers can learn from Agile Programming

Hopefully I haven’t already lost half of you creative-types by uttering the word “programming.” Stay with me – this is a chat for right-brained folks. I’m convinced that the business and marketing worlds need to be listening to nerds more often.

Like the Open Source Movement (of which we’ve already sang the praises), Agile Development is more philosophy than technical practice. It spotlights people, communication, and action over bureaucracy and red-tape.

The Agile Manifesto emphasizes:

Individuals and interactions (over processes and tools)

People are more important than processes. Marketing will always work better if it is build around people instead of a product.

Create more people-centric campaigns by

Working software (over comprehensive documentation)

Do more and speculate less. Gaggles of would-be great campaigns have been maimed beyond recognition because of focus-group-choke.

Why do you see so many web apps in beta? Because Agile Programming says “Put it out there, let them play with it, listen, and tweak based on what the users say.”

Customer collaboration (over contract negotiation)

It’s not uncommon for a developer and a non-techie customer to sit in a room and co-create a product together. What an incredibly frightening and awesome idea.

South African winery Stormhoek joined the blogging community and let consumer bloggers carry their brand with them. As a result, they’re about to hit a five-fold sales increase in two years.

Denise Wymore once said that if a credit union wants to appeal to Gen-Y, they need to elect one to their board of directors. I couldn’t agree more.

Responding to change (over following a plan)

If you create a plan that cannot shift down the line, you’ll end up hitting a dead-end. Digital and interactive marketing are the best plays here because they allow you to react in real-time to the people you’re speaking with.

,

Welcome to my digs

Hi there. This is where Brent Dixon (that's me) writes about whatever tickles his fancy.


Please enjoy your stay.


(Read more)