360 Music Deals: Investing in the experience

I just read a November New York Times article about 360, or “multiple rights,” deals. It’s an emerging music business model in which labels invest in bands for the longer haul.

It works like this: Labels bankroll more cash upfront, work more heavily in artist development, and in exchange get a bigger share of artist earnings. Traditionally, labels made money from artists based on album sales, but with 360 deals, artists share earnings beyond albums (a reaction to rapidly declining album sales) - including concerts, merch, and other revenue.

For new artists, these deals are supposed to provide for a little more breathing room to grow into stardom. Paramore seems to be the flagship example of a 360-deal-gone-right. Their label, Fueled by Ramen (an Atlantic Records partner and once-home of the ex-Impossibles from Austin Texas, a band I loved dearly in high school…but that’s neither here nor there), apparently nursed them along for a long time before they hit it. In an MTV article, their lead singer said this about the relationship:

I feel like we have a new kind of partnership with our label…

…a lot of bands on indie labels, they’re working their way up, but it’s slow…and so they don’t get the chances we got. We spent two years playing to, like, anywhere from nine to 20 kids, and it grew gradually over those two years, and it got to where it is today because of that. But I don’t feel like a lot of bands get that leniency, that patience, to just wait around for that big single to happen.

I’m split: Half of me is really skeptical, and half of me likes it. It certainly feels better than hearing about labels dropping artists after almost no time because album sales didn’t hit the mark. This new model almost ends up treating the album as a marketing piece for the band’s full experience, which is really going back to how the Grateful Dead did business. They gave away their music, rocked out, and merchandised.

I guess the bottomline is that success depends on the label - for it to work, labels have to follow through on their promise to nurture talent. I just hope “nurture talent” doesn’t end up being another way to say “convince the talent to become a sell-out hit-factory.”

What do you think?

Jetblue did it right

[youtube=http://www.youtube.com/watch?v=-r_PIg7EAUw&rel=1&border=1]

On Monday JetBlue used YouTube to release a response to last week’s runway debacle. In the video, their founder and CEO David Neeleman openly admits their mistakes and explains what steps they’ve put in place to make sure that nothing like this will ever happen again.

What an amazing and common-sensical (might not be a word) response. Watch the video – What other company, especially at the CEO level, has ever been this open, up-front and vulnerable about a mistake like this?

I say vulnerable, for one, because they chose to release it on YouTube where they would be at the mercy of commentors, instead of opting for a “safer” release.

To (almost) quote Paul McEnany from Beyond Madison Avenue:

“You can tell their CEO actually gives a [crap], and the company turned circles to make sure we all knew that.”

As a part of the solution, they’ve also created a Customer Bill of Rights.

Sidenote: This is such a better use of YouTube than using it as a mindless catch-all for “going viral.”

What marketers can learn from Agile Programming

Hopefully I haven’t already lost half of you creative-types by uttering the word “programming.” Stay with me – this is a chat for right-brained folks. I’m convinced that the business and marketing worlds need to be listening to nerds more often.

Like the Open Source Movement (of which we’ve already sang the praises), Agile Development is more philosophy than technical practice. It spotlights people, communication, and action over bureaucracy and red-tape.

The Agile Manifesto emphasizes:

Individuals and interactions (over processes and tools)

People are more important than processes. Marketing will always work better if it is build around people instead of a product.

Create more people-centric campaigns by

Working software (over comprehensive documentation)

Do more and speculate less. Gaggles of would-be great campaigns have been maimed beyond recognition because of focus-group-choke.

Why do you see so many web apps in beta? Because Agile Programming says “Put it out there, let them play with it, listen, and tweak based on what the users say.”

Customer collaboration (over contract negotiation)

It’s not uncommon for a developer and a non-techie customer to sit in a room and co-create a product together. What an incredibly frightening and awesome idea.

South African winery Stormhoek joined the blogging community and let consumer bloggers carry their brand with them. As a result, they’re about to hit a five-fold sales increase in two years.

Denise Wymore once said that if a credit union wants to appeal to Gen-Y, they need to elect one to their board of directors. I couldn’t agree more.

Responding to change (over following a plan)

If you create a plan that cannot shift down the line, you’ll end up hitting a dead-end. Digital and interactive marketing are the best plays here because they allow you to react in real-time to the people you’re speaking with.

Google vs. The Networks

A recent article from Ad Age last week explained that Google is now adding video capability to their primarily text-based AdSense.

This is interesting for a ton of reasons, but here’s just one: they’re implementing this using completely permission-based conditions. Each content-driven ad doesn’t get played unless you, or I, opt-in to check it out. You click play, and the spot plays. Otherwise, don’t worry about it. And the advertisers don’t pay unless you click.

So what all does this mean?

For one, it means Google is directly taking on the networks for their advertising dollars by providing a more direct and targeted alternative to the over-priced and under-relevant traditional television spot.

In television, advertisers pay big to pepper their message far and wide to the masses, fingers crossed that their market demographic 1) doesn’t have TiVo and 2) happens to be watching (and caring) when their spot runs. Google’s model allows advertisers the cost-efficiency of marketing only to those who care.

It also means that everyone’s happy. Marketing Directors are happy, because Google’s cost-per-click arrangement makes tracking referrals and determining ROI easier by leaps and bounds. Advertising Creatives are happy, because their 30-second spot isn’t going to bite the dust after all. And consumers are happy because they get to either do their 2nd-favorite thing, which is to ignore, or their 1st-favorite thing, which is to embrace distraction.

Will people click? Absolutely, as long as advertisers package their message in meaningful (aka awesome) ways. People are already going out of their way to email, blog, and IM worthwhile videos to everyone in their little cyberspace. YouTube pays almost $1 million a month in bandwidth costs. People are watching the stuff.

My hope is that this will further divert advertising from mass viewer crop-dusting, and keep pushing towards relevant, focused, and conversation-worthy messages.

The Design Encyclopedia

Well there was a wiki for just about everything else, and now thanks to design contemplators UnderConsideration, the design community can have one of its own. The Design Encyclopedia is an ever-growing collection of all things design, with topics ranging from the revolutionary icon Saul Bass to The visual evolution of the letter R.They say:

“The purpose of the design encyclopedia is to build a resource where anything and everything is explained through its design implications and background.”

I say this rocks and I’m probably going to spend way too much time at this site.

Registered users can join in on the collaboration by creating their own entries or adding to already-existing content.

The site has been around since September of 05, and in the past few months has made considerable leaps in content depth and variety. At present day it is quite the beast.

Also worth mentioning is Speak Up, an incredible design blog also created and maintained by UnderConsideration. Check it.

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I design things.

Here's some stuff I've made. I hope you love it. If you're interested in working together, drop me a line and we'll chat.